Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. Cash on delivery available in selected areas.
For Instant and Next Day Delivery: Due to the nature of these expedite deliveries we can not offer any refund once order is placed.
For General Delivery: If you change your mind about a non-perishable item, you have up to 4 days after your delivery to contact us for a refund. Call us on 0203 8088 336 or email firstname.lastname@example.org We'll go through your options with you and arrange for your refund and return.
While we don't offer exchanges, you're more than welcome to reorder any refunded item on your next shopping.
If you discover that there's something wrong with the product, such as a fault, damage or it's not as described, you have a couple of options to get a refund. Please reach out to our refunds team via the methods mentioned above.
Please check the DELIVERY OPTIONS below the product to understand the various terms and conditions.
For shopping information please follows https://liqroo.com/pages/shipping
Greater London includes all areas in and around M25
Alcohol is not for sale to people under the age of 18. For the facts about alcohol visit drinkaware.co.uk. Where required we will ask for an ID proof.
RETURNS POLICY FOR NON PERISHABLE ITEMS:
We always want our customers to be happy with their shopping. Still if you've changed your mind about an order or an item with the order, you have up to 14 days after receiving the delivery to contact us for a refund. Call us on 0203 8088 336 or email email@example.com. Please make sure that you advice usaf your intention within 14 days and no longer.
We will only reimburse the cost of returning if the items are delivered in error. All refunds will be paid in 14 days of receiving the items back, provided the items are not damaged and are in their original packaging.
If there are any perishable items in your delivery that you're not happy with, you can either hand them back to your driver – who'll take them off your bill – or give us a call on 0203 8088 336 to discuss your options.
Unless there's something wrong with the item, unfortunately we can't offer a refund for any perishable items you change your mind about after your delivery.
Our returns policy is in accordance with statutory rights under the Consumer Contracts Regulations.
Since cash payment might not be a fully 100% contact-less, please use a transparent envelope(or similar) to make and confirm the exchange with the delivery person while maintaining your distance as per government recommended guidelines.
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